{"id":205311,"date":"2025-03-21T16:41:45","date_gmt":"2025-03-21T15:41:45","guid":{"rendered":"https:\/\/www.horendgoed.nl\/sem-categoria\/importante-temporariamente-nao-e-possivel-emparelhar-aparelhos-auditivos-widex-bte-r-d-com-acessorios-bluetooth\/"},"modified":"2025-07-05T17:18:08","modified_gmt":"2025-07-05T15:18:08","slug":"importante-temporariamente-nao-e-possivel-emparelhar-aparelhos-auditivos-widex-bte-r-d-com-acessorios-bluetooth","status":"publish","type":"post","link":"https:\/\/www.horendgoed.nl\/pt-pt\/noticias-e-antecedentes\/importante-temporariamente-nao-e-possivel-emparelhar-aparelhos-auditivos-widex-bte-r-d-com-acessorios-bluetooth\/","title":{"rendered":"Importante: Temporariamente, n\u00e3o \u00e9 poss\u00edvel emparelhar aparelhos auditivos Widex BTE R D com acess\u00f3rios Bluetooth"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Em Horend Goed, gostamos de te manter atualizado sobre todos os desenvolvimentos relevantes relacionados com aparelhos auditivos e acess\u00f3rios. Pensamos que \u00e9 importante que tu, o utilizador, saibas qual \u00e9 a tua posi\u00e7\u00e3o - especialmente se notares que algo de repente n\u00e3o funciona como est\u00e1s habituado. <\/p>\n\n<p class=\"wp-block-paragraph\">Recebemos recentemente uma importante notifica\u00e7\u00e3o t\u00e9cnica da Widex que gostar\u00edamos de partilhar contigo.<\/p>\n\n<h3 class=\"wp-block-heading\">Os acess\u00f3rios Bluetooth n\u00e3o funcionam temporariamente com alguns aparelhos auditivos Widex<\/h3>\n\n<p class=\"wp-block-paragraph\">Usas um <strong>aparelho auditivo Widex BTE R D<\/strong> e de repente n\u00e3o consegues emparelhar os teus acess\u00f3rios Bluetooth favoritos? Ent\u00e3o n\u00e3o \u00e9s o \u00fanico. A Widex confirmou que existe atualmente um problema t\u00e9cnico com estes dispositivos produzidos <strong>a partir de novembro de 2024<\/strong>. <\/p>\n\n<h3 class=\"wp-block-heading\">O que \u00e9 que se passa exatamente?<\/h3>\n\n<p class=\"wp-block-paragraph\">Parece ter sido feita uma modifica\u00e7\u00e3o num <strong>componente de hardware<\/strong> dos aparelhos auditivos Widex BTE R D. Esta modifica\u00e7\u00e3o prov\u00e9m de um fornecedor externo. Como resultado, <strong>o emparelhamento com acess\u00f3rios Bluetooth n\u00e3o \u00e9 temporariamente poss\u00edvel<\/strong>.  <\/p>\n\n<p class=\"wp-block-paragraph\">Inclui os seguintes acess\u00f3rios Widex:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/www.horendgoed.nl\/es\/shop\/ayudas-para-hipoacusicos\/ayudas-televisivas\/asistente-de-sonido-widex\/\" data-type=\"product\" data-id=\"9949\">Assist\u00eancia de som Widex<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/www.horendgoed.nl\/es\/shop\/ayudas-para-hipoacusicos\/transmisores-para-audifonos\/conexion-de-sonido-widex\/\" data-type=\"product\" data-id=\"52322\">Widex SoundConnect<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/www.horendgoed.nl\/es\/shop\/ayudas-para-hipoacusicos\/ayudas-televisivas\/tv-play-de-widex\/\" data-type=\"product\" data-id=\"7312\">Widex TV Play<\/a><\/strong><\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Normalmente, estes acess\u00f3rios combinam perfeitamente com o teu aparelho auditivo, mas com os modelos <strong>produzidos a partir de novembro de 2024<\/strong>, isso <strong>n\u00e3o<\/strong> \u00e9 poss\u00edvel.<\/p>\n\n<h3 class=\"wp-block-heading\">Como \u00e9 que reconheces se o teu dispositivo tem este problema?<\/h3>\n\n<p class=\"wp-block-paragraph\">Recebeste recentemente (final de 2024 ou in\u00edcio de 2025) um <strong>aparelho auditivo Widex BTE R D<\/strong> e n\u00e3o conseguiste emparelhar com os teus acess\u00f3rios Bluetooth? Ent\u00e3o \u00e9 prov\u00e1vel que o teu aparelho esteja abrangido pela produ\u00e7\u00e3o em quest\u00e3o. <\/p>\n\n<p class=\"wp-block-paragraph\">Reparaste que o emparelhamento n\u00e3o funciona? Ent\u00e3o, contacta a nossa <a href=\"https:\/\/www.horendgoed.nl\/pt-pt\/contacto\/\" data-type=\"page\" data-id=\"62\">equipa de apoio ao cliente<\/a> - teremos todo o gosto em ajudar-te. <\/p>\n\n<h3 class=\"wp-block-heading\">Vais resolver o problema?<\/h3>\n\n<p class=\"wp-block-paragraph\">Sim, de facto. A Widex est\u00e1 ciente do problema e est\u00e1 atualmente a trabalhar numa <strong>atualiza\u00e7\u00e3o de firmware<\/strong> que dever\u00e1 tornar poss\u00edvel o emparelhamento. Ainda n\u00e3o se <strong>sabe quando esta atualiza\u00e7\u00e3o estar\u00e1 dispon\u00edvel<\/strong>, mas assim que soubermos mais, informar-te-emos imediatamente.  <\/p>\n\n<p class=\"wp-block-paragraph\">At\u00e9 l\u00e1, <strong>n\u00e3o \u00e9 poss\u00edvel emparelhar os novos aparelhos auditivos BTE R D com os acess\u00f3rios Bluetooth mencionados acima<\/strong>. Se tiveres comprado acess\u00f3rios com os teus aparelhos auditivos, \u00e9 aconselh\u00e1vel esperar para os usar ou comprar at\u00e9 que a atualiza\u00e7\u00e3o esteja dispon\u00edvel. <\/p>\n\n<h3 class=\"wp-block-heading\">O que \u00e9 que podes fazer?<\/h3>\n\n<p class=\"wp-block-paragraph\">Compreendemos que isto pode ser irritante, especialmente se acabaste de adquirir um novo dispositivo ou se querias comprar um acess\u00f3rio. Eis o que podes fazer: <\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Verifica a data de compra do teu<\/strong> aparelho auditivo. O aparelho foi entregue depois de novembro de 2024? Ent\u00e3o o problema pode aplicar-se.  <\/li>\n\n\n\n<li><strong>Contacta-nos<\/strong> se n\u00e3o tiveres a certeza de que o teu dispositivo se enquadra na s\u00e9rie relevante.<\/li>\n\n\n\n<li><strong>Espera<\/strong> para <strong>comprar novos acess\u00f3rios<\/strong> at\u00e9 ter a certeza de que o acoplamento \u00e9 poss\u00edvel.<\/li>\n\n\n\n<li>Regista <strong>o teu dispositivo junto do teu profissional de sa\u00fade auditiva<\/strong> para que sejas notificado assim que a atualiza\u00e7\u00e3o do firmware estiver dispon\u00edvel.<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Pensamos contigo<\/h3>\n\n<p class=\"wp-block-paragraph\">Em Horend Goed, compreendemos a import\u00e2ncia da facilidade de utiliza\u00e7\u00e3o e da boa conetividade nos aparelhos auditivos modernos. As funcionalidades Bluetooth tornam a vida muito mais f\u00e1cil. Por isso, obst\u00e1culos t\u00e9cnicos como este s\u00e3o ainda mais inc\u00f3modos - mas, felizmente, h\u00e1 uma solu\u00e7\u00e3o \u00e0 vista.  <\/p>\n\n<p class=\"wp-block-paragraph\">A nossa dica: mant\u00e9m o teu aparelho em bom estado de conserva\u00e7\u00e3o e n\u00e3o hesites em vir fazer um check-up ou pedir conselhos. Certificar-nos-emos de que n\u00e3o te falta nada, mesmo quando algo n\u00e3o est\u00e1 a funcionar corretamente. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong>Tens um aparelho auditivo Widex BTE R D e est\u00e1s a ter problemas de emparelhamento?<\/strong><br\/>Diz-nos - teremos todo o gosto em pensar contigo.<\/p>\n\n<p class=\"wp-block-paragraph\">\ud83d\udce9 Contacta-nos em <a>vragen@horendgoed.nl<\/a> ou passa pela loja para um aconselhamento personalizado.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">Perguntas frequentes (FAQ)<\/h3>\n\n<p class=\"wp-block-paragraph\"><strong>Posso devolver o meu acess\u00f3rio se n\u00e3o funcionar com o meu aparelho auditivo?<\/strong><br\/>Sim, se o teu acess\u00f3rio n\u00e3o funcionar e o aparelho auditivo for da respectiva s\u00e9rie, encontraremos em conjunto uma solu\u00e7\u00e3o adequada.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Quando \u00e9 que chega a atualiza\u00e7\u00e3o do firmware?<\/strong><br\/>A Widex est\u00e1 a trabalhar nesse sentido, mas ainda n\u00e3o se sabe a data exacta.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Este problema tamb\u00e9m se aplica a outros modelos Widex?<\/strong><br\/>N\u00e3o, diz respeito apenas aos <strong>aparelhos Widex BTE R D produzidos a partir de novembro de 2024<\/strong>.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"787\" height=\"365\" src=\"https:\/\/www.horendgoed.nl\/wp-content\/uploads\/2025\/03\/horend-goed-widex.jpg\" alt=\"ouvir bem widex\" class=\"wp-image-181150\" srcset=\"https:\/\/www.horendgoed.nl\/wp-content\/uploads\/2025\/03\/horend-goed-widex.jpg 787w, https:\/\/www.horendgoed.nl\/wp-content\/uploads\/2025\/03\/horend-goed-widex-300x139.jpg 300w, https:\/\/www.horendgoed.nl\/wp-content\/uploads\/2025\/03\/horend-goed-widex-768x356.jpg 768w, https:\/\/www.horendgoed.nl\/wp-content\/uploads\/2025\/03\/horend-goed-widex-600x278.jpg 600w\" sizes=\"auto, (max-width: 787px) 100vw, 787px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Utilizas aparelhos auditivos Widex e o teu acess\u00f3rio Bluetooth deixou subitamente de funcionar?<br \/>\nNeste blogue, vais ler porque \u00e9 que alguns dispositivos Widex BTE R D n\u00e3o conseguem atualmente emparelhar-se com acess\u00f3rios como o Sound Assist ou o TV Play. Explicamos o que est\u00e1 a acontecer, a quem se aplica e quando ser\u00e1 lan\u00e7ada uma solu\u00e7\u00e3o. Para que saibas exatamente qual \u00e9 a tua situa\u00e7\u00e3o - e o que \u00e9 melhor fazer.  <\/p>\n","protected":false},"author":2,"featured_media":205313,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[14719],"tags":[14757,14777,15026],"class_list":["post-205311","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias-e-antecedentes","tag-aparelhos-auditivos","tag-bluetooth-pt-pt","tag-widex-pt-pt","grid-sizer","latest_post"],"featured_image_src":"https:\/\/www.horendgoed.nl\/wp-content\/uploads\/2025\/03\/widex-bte-rd.jpg","author_info":{"display_name":"Super Audicien Sandra","author_link":"https:\/\/www.horendgoed.nl\/pt-pt\/author\/sandra\/"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.6) - 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