Do you use a hearing aid from Signia, Audio Service or Rexton, or operate your hearing aid via the myRemote app? Then we have good news: a new update has been released! App version 2.7.10 is available from this week on both the Google Play Store and the Apple App Store. In this blog, we tell you all about the new features, improvements and what this update means for using your hearing aid.
What’s new in version 2.7.10?
The latest version, 2.7.10, brings several important improvements:
- Improved stability and ease of use: The app is more responsive, stable and offers an even smoother user experience.
- Firmware updates possible through the app: A major innovation is the ability to perform firmware updates for your hearing aid. When an update is available, you will automatically receive a notification in the app.
- Simple update procedure: Through the notification, you will get an immediate explanation of the update. It then opens the Connexx myUpdater app, which allows you to perform the firmware update easily and safely.
Why are firmware updates important?
Firmware updates keep your hearing aid functioning optimally. They can fix small errors (bugs), improve performance and sometimes even add new features. With version 2.7.10, you no longer need to go to your hearing care professional to perform a firmware update – you take care of it yourself, easily via your smartphone.
What apps is version 2.7.10 available for?
The update applies to the following apps:
- Signia app
- Audio Service app
- Rexton app
- myRemote app
Which hearing aids support the new firmware updates?
Not all hearing aids can use this new feature. Your device must have a Bluetooth connection to your smartphone. Below is a list of compatible models:
Signia hearing aids (IX platform)
- Pure Charge&Go IX
- Pure Charge&Go T IX
- Pure Charge&Go BCT IX
- Styletto IX
- Active Pro IX
- Active IX
Audio Service hearing aids (G8 platform).
- R-Li G8
- R-Li T G8
Rexton hearing aids (Reach platform).
- Reach R-Li
- Reach SR
myRemote app compatibility
- R-Li 81
- R-Li T 81
How does the firmware update through the app work?
- Open your app (for example, the Signia app) on your smartphone.
- Receive notification: If a firmware update is available for your device, you will receive a notification.
- Click the message: You will be automatically redirected to the Connexx myUpdater app.
- Follow the instructions: The app guides you step by step through the update process.
Important: Make sure your hearing aid has sufficient battery and that the smartphone is connected to a stable Internet connection.
What are the benefits of this update for users?
- Faster updates without a visit to the audiologist
- Always up-to-date with the latest software and features
- More convenience and control over your own hearing aid
- Safe and reliable update process
How do I download the new version?
The update to version 2.7.10 is available via:
- Google Play Store (for Android smartphones)
- Apple App Store (for iPhone users)
Make sure your app updates automatically or go to the app store manually to download the latest version.
Frequently asked questions about version 2.7.10
Do I need to download the Connexx myUpdater app separately?
No, when you click on the firmware notification in your existing app, the Connexx myUpdater is automatically opened or offered.
What if my device does not have Bluetooth?
Then, unfortunately, it is not possible to perform a firmware update via the app. In this case, please contact your hearing care professional.
Is the update free?
Yes, both the app update and firmware updates are completely free.
Conclusion
Version 2.7.10 makes managing and maintaining your hearing aids easier than ever. The new ability to perform firmware updates yourself provides convenience and saves time. Whether you have a Signia, Audio Service or Rexton hearing aid – this update is a great step forward in usability and service.
Want to know more about this update or get help setting up your app? Feel free to contact us – we would be happy to help!